Frequently Asked Questions
Yateley 10k Series Frequently Asked Questions
- Where's my photo?
- Once you purchase your photo, click the account button on the homepage and choose "My Downloaded Content" on the left hand menu. You can download your photo there
- Currently we only support Paypal express checkout. We may offer more choices in future.
- Please email email@example.com to get an invoice issued by email.
- Check your junk mail folder - we're trying to understand why!
- Your browser may be intercepting it and shrinking it to your screen. Right click the image and choose "Save Image As" to download it to your computer.
- How can I find photos of me?
- Just search for your runner number from the homepage and select the relevant race
- Sure - Sample Photo
- It might be that your number was obscured. Search for "untagged" and you can find photos that weren't recognised by our dedicated team of taggers!